The website “https://diginz.com/” will be referred to as "Diginz" or “Website” in this document/document. The addressee, service recipient and counterparty of the articles in this document will be referred to as "Customer". As Diginz, we process various cookies and your data in order to improve our systems and optimize our advertisements. Customers who register, log in and continue to use Diginz services are deemed to have accepted and approved the User Agreement, Privacy Policy together with this document. 

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How we use cookies?

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

How to disable cookies?

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies. 

The cookies we set

  • Account related cookies
    If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
  • Login related cookies
    We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Orders processing related cookies
    This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
  • Surveys related cookies
    From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
  • Forms related cookies
    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
  • Site preferences cookies
    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third party cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

 

  •  For more information on Google Analytics cookies, see the official Google Analytics page.

 

  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

 

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

 

  • As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

 

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; , will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

 

How long is the data kept?

There is no expiration date for the data provided by users when registering with Diginz and as long as they continue to use it. Users may request that their personal data be removed from the system. In this way, we can remove the user's name information, e-mail information, telephone information from our systems. However, the user's IP address, payment information, order information cannot be deleted in accordance with legal regulations. Such data will continue to be stored in our database as it will be considered as evidence.

How secure is my data?

We take care of your data with the utmost care and security measures. We care and respect the security of your personal data. For this reason, we do not share and process your data through third parties except for the purpose of marketing our own services. When processing your data for the purpose of marketing our own services, we do not process your personal data in raw form, we prefer only certain and simple data. We do not perform special marketing related to your order history, the location you are logged in or your profession.

Which marketing tools do you use?

As Diginz, we use Google Ads service of Google LLC in order to reach our potential customers and expand our target audience. Through this service, your data such as location, device ID, pages you view, time on page, age range, gender are processed and stored by Google LLC.

With which intermediaries do you process data?

Diginz works / receives service with 2 tools to evaluate data such as analysis, measurement, statistics on the website. It prefers Google Analytics product of Google LLC and Yandex Metrica product of Yandex LLC. In the infrastructure of these services, basic data such as device ID, location, pages you visit, session duration are processed and stored by intermediary companies.

 

Data stored on Diginz

  • User Unique ID 
  • Email
  • Unique Username
  • Phone Number
  • IP Adress
  • GEO Location
  • Auth & Register Logs
  • Order History
  • Payment History
  • Ticket Operation History

 

After registering to Diginz, after your login, the activities you will perform on the system such as order creation, balance payment, support ticket creation, account information, etc. are recorded in our database. This data is transferred to our database in an encrypted manner and is not shared with 3rd parties. No information and data flow is provided unless there is a legal situation such as a competent authority, permission paper from the court or similar. Critically important data such as the user's citizen ID, passport, credit card information, bank account information are never stored and processed on Diginz. The protection of data such as credit card information, identity information belongs to the customer and the payment provider with full responsibility.

Processable data

  • Email for Notification
  • Unique Username for Analytics
  • User Unique ID for Analytics
  • Phone Number for Payment Operations

 

As Diginz, this data is processed in order to send notifications for marketing purposes, to differentiate the user on various analysis and statistics programs / software and to optimize them for advertising. Such data is not shared with business partners and 3rd parties.

 

Mandatory data shared with business partners

  • Order Link
  • Order Quantity
  • Order Start Count
  • Order Created Date
  • Order Current Status
  • Order Last Status

 

The data we share with our business partners under the heading "Mandatory data shared with business partners" is shared compulsorily. Since Diginz is a marketplace service, it may be possible to obtain selected services/services from one or more suppliers in the orders to be placed. In this case, the above-mentioned data is shared with the provider / supplier / service provider via "API" in the background.

 

Cookies

 

Cookie Name

Company

Expiry

_ym_visorc

Yandex Metrica

30 Minutes

_ga

Google Analytics

7 Days

_ga_T56SL3DNKR

Google Analytics

7 Days

_gcl_au

Google Tag Manager

7 Days

PHPSESSID

System

Session only

_ym_d

Yandex Metrica

7 Days

_ym_isad

Yandex Metrica

1 Days

_ym_uid

Yandex Metrica

7 Days

_identity_user

System

Session only

_csrf

System

Session only

hash

System

Session only

 

Session Storage

 

Key

Company

__ym_tab_guid

Yandex Metrica

ONESIGNAL_HTTP_PROMPT_SHOWN

OneSignal

onesignal-pageview-count

OneSignal

 

Local Storage

 

Key

Company

_ym_fip

Yandex Metrica

_ym_retryReqs

Yandex Metrica

_ym_synced

Yandex Metrica

_ym_uid

Yandex Metrica

_ym_wv2rf:{uniqValue}

Yandex Metrica

_ym{uniqValue}_il

Yandex Metrica

_ym{uniqValue}_lastHit

Yandex Metrica

_ym{uniqValue}_lsid

Yandex Metrica

_ym{uniqValue}_reqNum

Yandex Metrica

isOptedOut

OneSignal

isPushNotificationsEnabled

OneSignal

jv_history_{uniqValue}

JivoChat

jv_loader_info_{uniqValue}

JivoChat

jv_store_{uniqValue}_client

JivoChat

jv_sync_{uniqValue}

JivoChat

jv_temp_sess_enter_ts_{uniqValue}

JivoChat

jv_temp_visits_count_{uniqValue}

JivoChat

lastCheckAuth

System

loggedBefore

System

os_pageViews

OneSignal

shownPayments

System

 

{uniqValue} = Unique ID number or system ID.

Indexed database

 

Name

Company

ONE_SIGNAL_SDK_DB

OneSignal

servicesDB

System

 

Server locations

 

Location

Company

Netherlands

Cloud DNS

Turkey

DGN TEKNOLOJI A.S.

 

Helpful links